Quantum Tape Library Warranty Check

Quantum has confidence in the quality and reliability of its products and includes limited warranties on every product we sell.

Quantum tape library warranty check. Located on the front of the ml3 tape library the user can use an lcd panel to check system status run diagnostics view system logs check and set configuration verify drive operations run an inventory and manage the system. Find the specific terms and conditions applicable to quantum s product warranties and other matters below. With multi tier storage teams can better harness their data and transform the world. Our tape systems can be as small as a few tapes scale within a rack or can start at a full.

The following information describes quantum s warranty coverage for product purchased from and repaired or replaced by quantum. The ability to collect more data and derive insight from data is leading to exciting breakthrough discoveries. The response time for an exchange service commitment for a standalone product is two business days of quantum s determination that a replacement unit is required. Lto4 120 half height quantum is reset by pressing and holding the eject button for 5 seconds.

Post warranty quantum scalar i6000 tape library sla options. Rapid exchange services are applicable to specified products as a warranty. Choose the sla that works best for your company. Customer specific modifications to the items below including warranty.

Quantum tape libraries are the solution. Service for quantum products under warranty is provided by fully trained and qualified technicians who are dedicated to resolving any technical problems you might experience. For most products where rapid exchange is the specified warranty service it is a one year or three years. Dlt tape drive warranty information.

If the tape doesn t eject please contact the technical support. There are two user interfaces. Check 7x24x4 7 days a week 24 hours a day same day 4 hour response time. We offer several types of post warranty scalar i6000 sla options service level agreements depending on your configuration support and maintenance needs.

Quantum s scalar series of tape storage systems are used by tens of thousands of customers around the world to provide long term storage for compliance purposes and for digital media and image archiving. If troubleshooting a tape library try the drive in a different slot.