Ring Motion Alerts Delayed

This article will detail exactly what motion frequency is and how you can best utilize it to optimize your ring device s motion detection capabilities.
Ring motion alerts delayed. For the past several weeks i ve been having delayed notifications upon motion clips sometimes as long as 10 minutes but usually it s usually 2 3 minutes later. While cameras such as spotlight cam indoor cam floodlight cam and stick up cam only send out motion alerts doorbell products such as ring video doorbell ring video doorbell 2 ring video doorbell 3 ring video doorbell 3 plus ring video doorbell pro and. Notification settings are specific to each. I ve checked to be sure my device isn t putting the app to sleep and causing delays.
Current version 9 0 with march 1st security update. My device is a galaxy note 9. In the ring app go to your device settings and make sure the switches for both ring alerts and motion alerts are set to the blue on position. Anyone who has added a ring supported z wave smart lock to their alarm system can also choose to enable a variety of alerts from the alert toggle on the lock details page.
Motion frequency is a user accessible control that allows you to adjust your motion detection protocols to provide a balance between consistent alerts and preserving battery life. It used to be instant. Neighbors can choose to enable alerts when motion is detected by their alarm motion detector and when their alarm contact sensor opens and closes. Getting started with ring notifications depending on your ring device there are two different types of notifications you ll receive.
If ring notifications sent to your ios device are delayed or if you aren t receiving them at all try the tips below to resolve these issues.