Room Service Training Ppt

Room service is part of the hotel operations where they serves food conveniently to their respective guest rooms by just calling the room service department and place order of food drinks to be sent to their room.
Room service training ppt. Room service provides an opportunity for guests to eat at their own pace in their own room whether it is for practical time saving purposes or for luxurious indulgence. When the guest opens the room wish him according to the time of the day using his her name good morning ms. The items available for service in rooms will normally be listed on a special room service menu but in a superior hotel guests will expect any reasonably request to be met. There may be different sections within the room service menu listing the items available at different times of the day for example.
Taking room service order needs skill and experience. Brown my name is tono from room service. In our room service training manual we have discussed in detail. First answer the phone within 3 rings by saying.
Taking order by phone take a moment before pick up the phone make sure you are on right position keep on clearly and politely 3. Comes with a food warmer racks below. In room dining service flow order taking 1. Can be cleaned with soap and water or can be steam cleaned.
Room service is a. Location of room service pantry close to the kitchen close to the service lifts close to storage areas 8. Mobile folding room servicetable comfortable even though for 4 persons. Here we will discuss the procedure in short.
Answer the phone within 3 rings 2. Menu prices for room service are often at a premium in comparison to the hotel s. Sequence of service room service 1. Sasongko n s st 2.
Upon reaching the room ring the bell and announce in a loud and clear voice room service. Your room may have significant impact on your training session. Listen to the guest s order collect. Quiet rolling wheels made from vinyl coated pvc.
1 texas public school districts charter schools and education service centers may reproduce and use copies of the materials and related materials for the districts and schools educational use without obtaining permissiontea. However if you do consider the attributes that will create the best learning environment for your participants.